Privacy Policy

Company Name: Black Shark Digital
ABN:78990312008

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services.

1. What We Do

We are a claims management company. We collect information from individuals seeking assistance with legal claims, such as Total and Permanent Disability (TPD), Superannuation, Motor Vehicle Accidents, Workers Compensation, and Public Liability matters. We then refer those claims to vetted lawyers and law firms who may assist you further.

2. What Personal Information We Collect

We may collect the following types of personal information:

Your full name and contact details (e.g. phone number, email, address)
Details about your claim (e.g. nature of your injury, superannuation fund, employer)
Medical or health-related information relevant to your case
Employment and financial information (where applicable)
Any other information you voluntarily provide to us

3. How We Collect Personal Information

We collect information when you:

Submit a form on our website
Contact us via phone, email, or chat
Interact with us through online campaigns or ads
Give consent for a lawyer to follow up with you

We may also collect data through cookies or analytics tools when you use our website.

4. Why We Collect Your Information

We collect, hold, and use your information to:

Assess your eligibility for a legal claim
Refer your matter to a qualified law firm or lawyer
Communicate with you regarding your enquiry
Comply with legal obligations and maintain records
Improve our website and services

5. Who We Share Your Information With

We may share your personal information with:

Australian law firms or lawyers who are best suited to handle your type of claim
Service providers who assist us in operating our website or managing referrals
Regulatory authorities or third parties, if required by law

We only share your information with your consent or as required to fulfil the purpose for which it was collected.

6. Storage and Security of Your Data

We take reasonable steps to ensure your information is stored securely and protected from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored on secure Australian-based servers and encrypted where appropriate.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete.

To make a request, contact us via the details below.

8. Third-Party Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. We recommend you review their policies if you follow those links.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of the last update.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

Email: enquiries@medicase.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.