Terms & Conditions

Last updated: [1.5.2025]

Welcome to medicase.com.au (referred to as “we”, “our”, or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About Us

We are a claims management company, not a law firm. Our role is to assist individuals by collecting preliminary information about their legal matter and connecting them with an independent, qualified Australian lawyer or law firm who may assist with their case.

We do not provide legal advice or represent clients in legal proceedings.

2. Use of This Website

By using this site, you agree that:

You are over the age of 18 or using the site with the consent of a parent or guardian.
The information you provide is accurate and truthful.
You will not use this site for any unlawful or harmful purpose.

We reserve the right to refuse access to our website or services at our sole discretion.

3. Referral to Lawyers

Upon submitting your details via our online forms, your information may be shared with one or more licensed Australian legal professionals for the purpose of assessing your claim. We make no guarantees about the outcome of any claim or the advice given by the referred lawyer.

Your relationship will be with the lawyer or law firm, not with us. Any legal services you receive will be subject to a separate agreement between you and that provider.

4. No Legal Advice

Nothing on this website constitutes legal advice. All information provided is general in nature and for informational purposes only.

We encourage you to rely solely on the qualified legal professional to whom you are referred for any legal advice or representation.

5. No Win, No Fee

Many of the lawyers we refer clients to operate on a No Win, No Fee basis. However, this arrangement is between you and the lawyer, and subject to their own terms and conditions.

We do not charge you a fee for using our service.

6. Limitation of Liability

We take reasonable steps to connect users with qualified professionals, but we do not accept responsibility or liability for:

The actions or advice of any third-party legal service providers;
Any loss, damage or injury resulting from reliance on this site or on the outcome of your legal matter.

To the fullest extent permitted by law, we disclaim all liability arising out of or in connection with your use of this website or the services offered through it.

7. Intellectual Property

All content on this website — including text, graphics, logos, icons, and software — is owned or licensed by us. You may not reproduce or reuse it without our express written permission.

8. Privacy

We collect personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By using this site, you consent to our collection and use of your personal data as described.

9. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of this site constitutes your acceptance of any updates. We recommend checking this page periodically.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: enquiries@medicase.com.au